6809471A72-O         April 14, 2004  39
Level 1 and 2 Service Manual Troubleshooting
Programming: Software Upgrade and Flexing
Contact your local technical support engineer for information about equipment and 
procedures for flashing and flexing.Part Number Charts
The following charts are provided as a reference for the parts associated with 
V80 telephones.
Related Publications
note: kit numbers are not all inclusive and may change without notice.
10. Internal Charger not working. Faulty charger circuit on 
transceiver board assembly.
Test a selection of batteries in the rear pocket of 
the desktop charger. Check LED display for the 
charging indications. If these are charging 
properly, then the internal charger is at fault. 
Replace the transceiver board assembly (refer to 
1c). Verify that the fault has been cleared and 
reassemble the unit with the new transceiver board 
assembly.
11. Real Time Clock resetting when 
standard battery is removed.
Lithium button cell in the display 
board may be depleted.
Refer service to a Level 3 service center for 
replacement.
12. No or weak audio when using headset. a) Headset not fully pushed home.  Ensure the headset plug is fully seated in the jack 
socket. If fault not cleared, proceed to b.
b) Faulty jack socket on transceiver 
board assembly.
Replace the transceiver board assembly (refer to 
1c). Verify that the fault has been cleared and 
reassemble the unit with the new transceiver board 
assembly.
Motorola V80 User Guide, English 6809469A53 (SJJN5445)
Table 4. Level 1 and 2 Troubleshooting Chart (Continued)
Symptom Probable Cause Verification and Remedy