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mPTech Hammer Energy - Troubleshooting Common Issues

mPTech Hammer Energy
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© 2018 mPTech. All rights reserved. Hammer Energy
36
20. Location
There is a possibility to permit applications to use data and GPS satellites to
determine the approximate location of the device. Also the possibility to allow
Google to use location data in order to improve i.e. search results.
Before using location services, such as map and navigation applications, or
internet services, ensure that there is an active wireless connection to the
Internet and the function of the GPS satellites in the [Application Menu]>
[Settings]> [Location].
21. Smartphone software update by OTA
From time to time, the manufacturer provides system software update, so that
the devices receive new possibilities, patches, etc.
There is an application in the system [System update] . It allows you to
check whether any update is available and if so, you can download it from the
Internet and install on the device.
The internal memory of the device is NOT used for updating system software,
so during the upgrade process you may receive the message "Downloading and
installing an update requires an SD card." It means that the update file is so large
that it does not fit in the standard cache memory of the device. Therefore, to
properly perform the update process, insert the SD card containing enough free
space and specify it in the system as an external memory. If the card is specified as
an extension of internal memory, the update will not be possible.
Remember that updates tend to have an expected size counted in hundreds of
megabytes, so we recommend that you carry them out when connected via Wi-Fi.
Updating via the GSM network may contribute to the operator charging for data
downloaded from the internet.
Please remember that before upgrading, the battery charge level should be
higher than 30%. If it is lower, plug the device to the power grid and charge the
battery at least to 30%.
While updating the device might restart on its own a few times. You should not
remove the battery or use any of device features, as this may cause the device to
stop working.
22. Safety remarks
22.1 Troubleshooting
In case of any problems with the device we strongly advice to make a copy of an

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