Appendix B Troubleshooting and Common Questions
GPIB-ENET/100 for Windows Me/98/95 B-4 ni.com
in the Manufacturers list box and TCP/IP in the Network Protocols
list box. For instructions on how to configure the selected protocol,
consult your network provider documentation.
6. Click OK.
7. After you enable and configure WinSock support, run the NI-488.2
Troubleshooting Wizard. To do so, start the Measurement &
Automation Explorer by selecting Start»Programs»National
Instruments»NI-488.2»Explore GPIB. Within the Measurement &
Automation Explorer, select Help»Troubleshooting»NI-488.2
Troubleshooting Wizard.
Common Questions
I currently do not have a WinSock provider installed. What do I need
to do to install a WinSock provider?
Before you can use the driver software for the GPIB-ENET/100, you must
have a WinSock interface, version 1.1 or higher, installed. You can install a
WinSock interface from Microsoft or another network vendor. Refer to the
Missing WinSock Support section of this appendix for information about
how to install and configure WinSock support.
My driver is not communicating with the GPIB-ENET/100. What
should I do?
Make sure that the GPIB-ENET/100 is configured properly, as described in
Chapter 4, GPIB Configuration. Then run the Troubleshooting Wizard as
described in Chapter 5, Verify the Installation.
My I/O worked with a board interface, but it times out when I use the
GPIB-ENET/100. What should I do?
Network communication is slower than straight cable
communication.You might need to raise the default Timeout value.
1. Select Start»Programs»National Instruments»NI-488.2»Explore
GPIB to start the Measurement & Automation Explorer.
2. Under Measurement & Automation, expand the Devices and
Interfaces folder.
3. Right-click on the GPIB-ENET/100 item and select Properties from
the drop-down menu that appears.
4. Click on the NI-488.2 Settings tab and change the I/O Timeout
setting.
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