Navien NPE-240A Service Manual

Getting Service
If your water heater requires service, you have several options for getting service:
●
Contact Technical Support at 1-800-519-8794 or on the website: www.navien.com.
- For Navien Service Specialists(NSS) ONLY, please have your 6-digit NSS ID Number ready
and use the available NSS hotlline at 1-877-670-5122.
* Refer to the website: http://us.navien.com/BecomeNSS.
●
Contact the technician or professional who installed your water heater.
●
Contact a licensed professional for the affected system (for example, a plumber or electrician).
When you contact Technical Support, please have the following information at hand:
●
Model number
●
Serial number
●
Date purchased
●
Installation location and type
●
Error code, if any appears on the front panel display.
Navien, Inc.
800.519.8794 www.Navien.com
20 Goodyear lrvine, CA 92618
Service Manual
NPE Condensing Water Heaters
THE LEADER IN CONDENSING TECHNOLOGY
Version : 2.30 (Nov. 08. 2016)

Navien NPE-240A Specifications

General

Type	Tankless
Fuel Type	Natural Gas or Propane
Energy Factor	0.97
Energy Efficiency	97%
Voltage	120V
Ignition Type	Electronic
Maximum Input	199, 900 BTU/h
Water Connection Size	3/4"
Gas Connection Size	3/4"
Warranty	15-year on heat exchangers, 5-year on parts, 1-year on labor
Dimensions	17.3" W x 13.2" D x 27.4" H