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Navien NPE-240A Service Manual

Navien NPE-240A
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Version 2.21
96 NPE Service Manual
5.1.9 109Error
Error occurrence conditions and check items
Error Description
E109
Fan motor RPM error
The system checks the RPM signal after the fan starts to run, and displays the error message 109E (cleared
manually) in the following cases:
1. If the RPM remains low or close to 0, the system determines RPM error, and the water heater switches into
Lock-Out (gas valve and ignition transformer locked). (However, the air pressure sensor should be normal.)
2. If the RPM signal of low or close to 0, is detected for 3 seconds during combustion, the system stops
combustion, and the water heater switches into Lock-Out. (However, the air volume sensor should be
normal.)
Check items
1. Check if the fan motor works normally using the component test mode (refer to page 47).
2. Check the power supply to the fan (Black + Red, approx. DC 127~184 V)
3. If RPM is significantly low while the fan works and the power supply is normal, replace the fan motor.
4. If the fan connector is wet due to any reason including leakage, take corrective action by powering the unit
OFF, then drying the components completely before continuing operation.
5. Check for loose connection of white connector that attaches the fan motor to the PCB.
Check fan assembly
Check power and connector
Check the PCB
Check the voltage between #3 and #5 CON 11:
127-184V DC (check page 52 for Wiring Diagram)
Check the voltage between #3 and #7 CON 11:
0-7.5V DC
NO
NO
Yes
Yes
Does the fan motor
have nominal operation
voltage?
Is there any voltage from
the fan motor?

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Navien NPE-240A Specifications

General IconGeneral
TypeTankless
Fuel TypeNatural Gas or Propane
Energy Factor0.97
Energy Efficiency97%
Voltage120V
Ignition TypeElectronic
Maximum Input199, 900 BTU/h
Water Connection Size3/4"
Gas Connection Size3/4"
Warranty15-year on heat exchangers, 5-year on parts, 1-year on labor
Dimensions17.3" W x 13.2" D x 27.4" H

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