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Navien NPE-240A Service Manual

Navien NPE-240A
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Troubleshooting 97
Check method
Fault Possible Causes Check method
Fan action error
No fan operation
1. Check the power supply to the blower.
Black+Red, approx. DC 127~184 V
2. Replace the PCB if voltages are abnormal. (When replacing the PCB, turn off the
unit and then wait for at least 10 seconds before proceeding.)
3. If the issue continues despite the checking the items above, replace the fan motor.
Check if the fan motor wire is disconnected
Fan motor RPM error Defective rotator
1. If RPM is significantly low while the fan is operating and the power supply is
normal. Follow the instructions listed below and replace the fan.
1) Unplug the power cable to the unit and then wait for 10 seconds until the
remaining SMPS voltage completely discharges.
2) Disconnect the fan cable and then re-connect it.
3) Plug the power cable and turn on the unit.
4) Fan Auto Adjusting verifies error conditions for error code E109. If an E109 error
occurs, enter the Fan Test Mode and verify fan RPM and APS input voltage.
(Display: ex. H.320 = 3200 RPM)
5) If RPM is low or there is a sensor circuit error, replace the fan.
Connection and disconnection of the fan cables while the unit is ON
may cause electrical damage to the fan drive circuit or main PCB.
2. If the issue continues despite checking the items above, replace the PCB.

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Navien NPE-240A Specifications

General IconGeneral
TypeTankless
Fuel TypeNatural Gas or Propane
Energy Factor0.97
Energy Efficiency97%
Voltage120V
Ignition TypeElectronic
Maximum Input199, 900 BTU/h
Water Connection Size3/4"
Gas Connection Size3/4"
Warranty15-year on heat exchangers, 5-year on parts, 1-year on labor
Dimensions17.3" W x 13.2" D x 27.4" H

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