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Navien NPE-240A Service Manual

Navien NPE-240A
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Troubleshooting 87
Fault
Possible
Causes
Check method
Tightness of Screw or
Ground Bolt
Check the tightness of the screw or ground bolt in the Chamber + SC heat exchanger.
-
Cause: Screw or ground bolt in the chamber and SC heat exchanger can be
loosened by the vibration or external impact when operating the boiler (water
heater).
-
Check-up: A failure in the current flow between the chamber and burner may cause
the flame-out; therefore, the tightness (fastened) of the screw needs to be checked.
[Fasten the ground screw (2EA) after fastening the assembly screw (3EA) in the front
of the heat exchanger]
[Location of assembly screw and ground bolt in heat exchanger]
Defected metal fiber
1 Check the presence of debris in the metal fiber.
2 Check the sagging of the metal fiber and then the gaps with the electrode.
[Gap between the electrode and metal fiber: 12mm]
Flame loss during 2nd
stage
Blockage
in the gas
orifice plate.
Flame loss will occur if the gas orifices are clogged.
Remove the gas inlet pipe and check for debris; remove and clean the orifice plate if necessary.
Other trouble
Defective
PCB
If the issue continues despite checking above items, replace the PCB.

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Navien NPE-240A Specifications

General IconGeneral
TypeTankless
Fuel TypeNatural Gas or Propane
Energy Factor0.97
Energy Efficiency97%
Voltage120V
Ignition TypeElectronic
Maximum Input199, 900 BTU/h
Water Connection Size3/4"
Gas Connection Size3/4"
Warranty15-year on heat exchangers, 5-year on parts, 1-year on labor
Dimensions17.3" W x 13.2" D x 27.4" H

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