Section 3: Features
38 Product Description
Call Coverage
Please refer to the Multiple Directory Numbers / Call Coverage (page 90) for information
on this feature.
Call Forwarding
Description
Call Forwarding permits an extension user to redirect their calls to another extension. Call Forward-
ing ensures that the user’s calls are covered when they are away from their work area. The types of
Call Forwarding are:
● Call Forwarding when Busy or Not Answered
Calls to the extension forward when busy or not answered.
● Call Forwarding Immediate
All calls forward immediately to the destination, and only the destination rings.
● Call Forwarding with Both Ringing
All calls forward immediately to the destination, and both the destination and the forwarded
extension ring (not for Voice Mail).
● Call Forwarding when Unanswered
Calls forward only if they are unanswered (Ring No Answer).
● Personal Answering Machine Emulation
Allows the extension to emulate an answering machine. Refer to “Voice Mail” for more.
Call Forwarding will reroute calls ringing an extension, including calls transferred from another
extension. The extension user must enable Call Forwarding from their phone. To redirect calls
while a user is at another phone, use “Call Forwarding with Follow Me”. A periodic VRS
announcement may remind users that their calls are forwarded.
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