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Mounting
CAUTION:
For customer:
DO NOT mount the monitor yourself. For proper installation it is strongly recommended to use a trained, qualified technician.
Please contact your supplier as they may be able to provide a list of qualified installation professionals. Mounting on a wall or
ceiling and hiring a technician is the customer’s responsibility.
Maintenance
• Periodically check for loose screws, gaps, distortions, or other problems that may occur with the mounting equipment.
If a problem is detected, please refer to qualified personnel for service.
• Regularly check the mounting location for signs of damage or weakness that may occur over time.
DO NOT block ventilated openings with mounting accessories or other accessories.
For NEC Qualified Personnel:
Stability Hazard
The device may fall, causing serious personal injury or death. To prevent injury, this device must be securely attached to the
floor/wall in accordance with the installation instructions.
Carefully inspect the location where the unit is to be mounted. Not all walls or ceilings are capable of supporting the weight of
the unit. The weight of this monitor is provided in the specifications (see
“UN552” on page 96 and “UN552V” on page 97).
Product warranty does not cover damage caused by improper installation, re-modeling, or natural disasters. Failure to comply
with these recommendations could result in voiding the warranty.
To ensure safe installation, use two or more brackets to mount the unit. Mount the unit to at least two points on the installation
location.
Please note the following when mounting on wall or ceiling:
CAUTION:
• When using mounting accessories other than those that are NEC approved, they must comply with the VESA-compatible
(FDMlv1) mounting method.
• NEC recommends mounting interfaces that comply with UL1678 standard in North America.
• NEC strongly recommends using size M6 screws (10-12 mm + thickness of bracket and
washer in length). If using screws longer than 10-12 mm, check the depth of the hole.
(Recommended Fasten Force: 470 - 635 N•cm). Bracket hole should be under φ 8.5 mm.
• Prior to mounting, inspect the installation location to ensure that it is strong enough to
support the weight of the unit so that the unit will be safe from harm.
• For detailed information, refer to the instructions included with the mounting equipment.
• Make sure that there is no gap between the monitor and the bracket.
NOTE: When used in a video wall configuration for a long time, slight expansion of the monitors may happen due to
temperature changes. It is recommended that over one millimeter gap is kept between adjacent monitor edges.
When used in a video wall configuration, you can use spacers to keep a gap between monitors. Attach spacers in the positions
indicated below.
Screw
Unit
under
φ 8.5 mm
No gap
Washers
Mounting
Bracket
No thread
4 mm
Thickness of
bracket and
washers
10-12 mm
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General
Weight and Dimensions
