NEC UNIVERGE NEAX 2000 IPS - Page 112

CHAPTER 5 FEATURE DESCRIPTION
UNIVERGE NEAX 2000 IPS General Description Page 108
Issue 5
Call Forwarding
Call Forwarding allows calls directed to a station to be routed to another station, an Attendant, an
outside number or voice mail equipment. The types of Call Forwarding provided are:
• Call Forwarding - All Calls
•
Call Forwarding - Busy Line
• Call Forwarding - No Answer
• Call Forwarding - Destination
• Multiple Call Forwarding - All Calls
• Multiple Call Forwarding - Busy Line
•
Multiple Call Forwarding - No Answer
•
Split Call Forwarding - All Calls
• Split Call Forwarding - Busy Line
• Split Call Forwarding - No Answer
• Attendant Call Forwarding Setup and Cancel
• Call Forwarding - Override
•
Group Diversion
Attendant Call Forwarding Set-up and Cancel
All of the various types of Call Forwarding can be set up or canceled from both Attendant
Consoles.
Call Forwarding - All Calls
This feature allows all calls directed to a particular extension to be rerouted to an alternate
destination, regardless of the busy or idle status of the extension. Call Forwarding - All Calls
can be set by an Attendant Console, the individual station user, a Multiline Terminal with a
secondary appearance of the station's extension, or from another station (which can program
itself to be the destination of the rerouting).
Call Forwarding - Busy Line
This feature permits a call to a busy extension to be routed to a pre-designated station,
Attendant Console, or voice mail equipment. Call Forwarding - Busy Line can be set or
canceled by an Attendant Console, the individual station user, or a Multiline Terminal with a
secondary appearance of the station's extension.
Call Forwarding - No Answer
This feature reroutes calls to extensions which do not answer. These calls can be rerouted to
another station, an Attendant Console or voice mail equipment. Call Forwarding - No
Answer can be set by the individual station user, an Attendant Console, or by a Multiline
Terminal with a secondary appearance of the station's extension.
Call Forwarding - Destination
This feature allows a station (A) user to set Call Forwarding - All Calls from another station
(B) within the system, to the user's station (A).
Multiple Call Forwarding - All Calls
When a forwarded call is rerouted to a station that has also set a Call Forward, the call can be
forwarded to another station. A call can be forwarded up to a maximum of five times, as
specified in system programming.