Issue 4.0 UNIVERGE SV8100
3 - 72
With a PGD(2) set as the announcement source:
41-10-02 ACI Delay Announcement – 2nd Delay Announcement ACI Port
Number
For each ACD group (01~64), set the 2nd Delay Announcement ACI Port
Number (0~96).
41-10-04 ACI Delay Announcement – 2nd Delay Announcement Connection
Timer
For each ACD group (01~64), set how long the how long the system waits
before playing the second delay announcement (0~64800 seconds).
41-10-05 ACI Delay Announcement – Delay Announcement Sending Duration
For each ACD group (01~64), determine how long the announcement
should play. After this timer expires, the call will disconnect, unless the
timer is set to 0 (0~64800 seconds).
With a VRS set as the announcement source:
22-01-11 System Options for Incoming Calls – VRS Waiting Message Interval
Time
For each ACD group (01~64), set the timer for the interval between the
Delayed Messages (0~64800 seconds).
41-11-01 VRS Delay Announcement – Delay Message Start Timer
For each ACD group (01~64), set how long the system waits before playing
the first delay announcement (0~64800 seconds).
41-11-04 VRS Delay Announcement – 2nd Delay Message Number
For each ACD group (01~64), set the 2nd Delay Message Number
(01~101).
41-11-05 VRS Delay Announcement – 2nd Waiting Message Sending Count
For each ACD group (01~64), determine how many times the 2nd
Announcement Message will be played to a caller in queue for modes 8 and
9 (0~255).
41-11-07 VRS Delay Announcement – ACD Forced Disconnect Time After 2nd
Message
For each ACD group (01~64), assign how long the system should wait after
the end of the 2nd Announcement Message before disconnecting the call
(0~64800).
41-11-08 VRS Delay Announcement – Queue Depth Announcement
For each ACD Group (01~64), use (0) to disable the Queue Depth
Announcements, (1) after the 1st Delay Announcement only, (2) after the
2nd Delay Announcement only, or (3) after both the 1st and 2nd.