NEC Univerge SV8100 - Page 122

Issue 4.0 UNIVERGE SV8100
3 - 90
Programming
 15-07-01 Programmable Function Keys
Assign the following function keys to the ACD Group Supervisor:
 ACD Log In/Log Out key (code *10) for one-button Log In/Log Out
operation.
 Out of Service key (code *14) for removing the entire ACD Group from
service.
 41-04-01 ACD Group Supervisor – Group Supervisor Extension
For each ACD Group (1~64), assign the Group Supervisor's extension.
(You cannot use the port entered in this program in Program 41-01-01 as a
System Supervisor.)
 41-04-02 ACD Group Supervisor – Operation Type
For each ACD Group (1~64), assign the operating mode for the Group
Supervisor. Operating modes are 0 [do not receive ACD calls (no)], 1
[
receive ACD incoming calls in case of overflow (Busy)] and 2 [receive ACD
incoming calls all the time (Yes
)].
Related Features
Supervisor, DSS Console
Supervisor, System
Operation
Logging On to the ACD Group
To log your supervisor extension into the ACD Group:
You only have Group Supervisor capability while logged into the ACD Group.
Your display shows: WAIT ACD LOGIN
1. Press the Speaker key.
2. Dial
5.
 You hear confirmation tone.
- OR -