NEC Univerge SV8100 - SECTION 6 SET UP AUTOMATED ATTENDANT TO ANSWER OUTSIDE CALLS

UNIVERGE SV8100 Issue 4.0
ACD Installation Manual 2 - 3
Sample ACD Group Worksheet
ACD Group
Number (1-64)
(41-02-01)
ACD Master
Number
(11-17-01)
ACD Group
Name
Member Extensions
(41-02-01)
1
1
3998 Tech Service 105, 107, 117, 139
2
3999 Customer Support 109, 111, 115
Skip Time Interval (41-14-10)
10
1
Indicate if extension is a member of more than one ACD Group.
ACD Group Worksheet
ACD Group
Number (1-64)
(41-02-01)
ACD Master
Number
(11-17-01)
ACD Group
Name
Member Extensions
(41-02-01)
1