NEC Univerge SV8100 - Page 145

UNIVERGE SV8100 Issue 4.0
ACD Installation Manual 3 - 113
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1. Press your Wrap-Up Time Key (Program 15-07-01 or SC 752: *17).
 Your Wrap-Up Time Key lights.
 When you activate Wrap-Up Time, your ACD Supervisor with a DSS Console sees your
extension as busy (i.e., your key is lit).
Single Line Telephone
1. Lift the handset.
2. Dial 656.
 You hear a fast busy.
 When you activate Wrap-Up Time, your ACD Supervisor with a DSS Console sees your
extension as busy (i.e., your key is lit).
To cancel Wrap-Up Time:
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1. Press your Wrap-Up Time Key (Program 15-07-01 or SC 752: *17).
 When you deactivate Wrap-Up Time, your ACD Supervisor with a DSS Console sees your
extension as available (logged in).
Single Line Telephone
1. Lift the handset.
2. Dial 657.
 You hear a confirmation tone.
 When you deactivate Wrap-Up Time, your ACD Supervisor with a DSS Console sees your
extension as available (logged in).