UNIVERGE SV8100 Issue 4.0
ACD Installation Manual 3 - 43
Operation
To place a call to your Hotline partner:
1. Press the
Hotline key (Program 15-07-01 or SC 751: 01 + partner extension
number).
You can optionally lift the handset after this step for privacy.
To transfer your outside call to your Hotline partner:
1. Press the Transfer key.
2. Press the Hotline key.
3. Announce call and hang up.
- OR -
Hang up to have the call wait at your Hotline partner unannounced.
If unanswered, the call recalls like a regular transferred call.
To answer a call from your Hotline partner:
1. If you hear two beeps, speak toward the telephone.
- OR -
If your telephone rings, lift the handset.
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