6 - 10 3rd-Party Services
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Issue 1.0 SV8100
The responses are displayed on the bottom line of the phone above each
of the softkeys.
Selecting a softkey sends the associated response to the attendant.
Selecting Exit sends a response to the attendant indicating that the
recipient did not select a reply.
7.2 Tracking Phone Messages
The Phone Message status is tracked in the full window mode of the desktop
application in the active call area. A Phone Message entry appears in the
same manner as the Quick Message entry described above and can be
cleared in the same manner. Refer to Section 6.2 Tracking Quick Messages
on page 6-7.
The primary difference in this implementation is that the set of predefined
Phone Messages and responses is configurable for each attendant. The
Preferences menu is updated to include a new Phone Message tab used to
maintain the set of predefined Phone Messages and Responses.
7.3 Configuring Phone Messages
A set of predefined Phone Messages and Responses are maintained
At the local PC for each attendant, the Preferences menu includes a new
Phone Message tab used to maintain the set of predefined Phone Messages
and Responses.
An example of this screen is shown in Figure 6-8 Preferences – Configuring
Phone Messages.
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