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SV8100 Issue 1.0

Desktop Applications 2 - 7

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Default Chapter3
- Table of Contents3
Chapter 1 Introduction to Desktop Applications15
- Section 1 Introduction15
- Overview15
- Installation Considerations16
- System Requirements19
  - Minimum PC Requirements19
  - Supported Operating Systems19
Chapter 2 Installation21
- Installation Steps22
- SV8100 Desktop Applications System Programming47
  - Section 2 SV8100 Desktop Applications System Programming47
- Configuration Wizard50
Section 1 Full Window Mode58
- Figure 3-1 Full Window Mode Screen58
- Title Bar and Main Menu59
- Function Toolbar60
- Active Call List61
  - Active Call List Format61
  - Active Call List Operations62
- BLF/DSS Area62
  - BLF/DSS Tabs63
Chapter 3 Desktop Application Startup58
Toolbar Mode66
- Figure 3-2 Toolbar66
- Call Status Area67
- Dial String Field67
- Dial/Hangup Button68
- Speed Dial List68
- File Button69
- Function Toolbar70
- Hold Button70
Compact Phone Mode72
- Closed Phone Mode72
- Figure 3-3 Closed Phone Image Screen72
- Open Phone - Dial View74
- Emulation Phone Mode82
Chapter 4 Toolbar Functions87
- Toolbar Functions87
  - Section 1 Toolbar Functions87
  - Answer88
  - Hold88
  - Transfer88
  - Figure 4-2 Transfer Call - Start89
  - Hang up89
  - Dial90
  - Conference91
  - Record92
  - Page93
- Park94
- Unpark94
- Figure 4-7 Park Call Screen94
- Figure 4-8 Unpark Call Screen94
- Night Mode95
- Figure 4-9 Night Mode Screen95
- Barge in96
- Figure 4-10 Barge in Screen96
- Directed Call Pickup97
- Group Call Pickup97
- Figure 4-11 Directed Call Pickup Screen97
- Pickup Other Group98
- Last Number Redial98
- Voice over98
- Figure 4-12 Last Number Redial Screen98
- Call Redirect99
- Call Forward99
- Figure 4-13 Call Forward Screen99
- Do Not Disturb (DND)100
- Figure 4-14 Do Not Disturb Screen100
- Custom Message101
- Figure 4-15 Custom Message Screen101
- Background Music102
- Auto Callback102
- Video103
  - Show Video103
  - Hide Video103
  - Figure 4-16 Video Screen103
  - Pause Video104
  - Send Video104
  - End Video104
  - Add Member104
  - Figure 4-17 Add Member Screen104
  - Resize Video105
- Whiteboard105
- Figure 4-18 Choose Party Screen105
- Figure 4-19 Whiteboard Screen106
- Application Sharing107
- Figure 4-20 Application Dialog Screen107
- Figure 4-21 Sharing Screen108
- Chat109
- Figure 4-22 Chat Dialog Screen109
- Figure 4-23 Participant's Chat Screen110
- Ftp111
  - Figure 4-24 FTP Dialog Box111
  - Figure 4-25 FTP File Selector Screen112
  - Add Note113
  - Figure 4-26 Add Note Screen113
  - Switch Login Mode113
- Directory View114
  - Opening the Directory View114
  - Company Directory120
  - Contacts/Personal Lists123
- Call Log View125
  - Opening the Call Log125
  - Playing Back a Recorded Telephone Conversation128
  - Figure 4-33 Visible Columns Menu128
  - Figure 4-34 Telephone Conversation Playback Screen128
  - Deleting a Record from the Call Log129
  - Printing the Call Log129
  - Archiving the Call Log129
  - Figure 4-35 Call Log Archive Screen129
Chapter 5 Application Level Configuration131
Preferences Menu131
- Figure 5-1 Preferences Menu131
Preferences - General132
- Figure 5-2 Preferences - General Menu132
Preferences - BLF/DSS134
- Figure 5-3 Preferences - BLF/DSS Menu134
Preferences - Recording136
- Figure 5-4 Preferences - Recording Menu136
Preferences - Personal Greeting137
- Figure 5-5 Preferences - Personal Greeting Menu137
Preferences - Playback139
- Figure 5-6 Preferences - Playback Menu139
Preferences - Tool Buttons141
- Figure 5-7 Preferences - Tool Buttons Menu141
- Figure 5-8 Preferences - Active Call List Menu142
Preferences - Screen Pop144
- Figure 5-9 Preferences - Screen Pop Menu144
Section 10 Preferences - Shortcuts146
- Figure 5-10 Preferences - Shortcuts Menu146
Section 11 Preferences - Dialing Rules148
- Figure 5-11 Preferences - Dialing Rules148
Section 12 Preferences - Telephony Settings150
- Figure 5-12 Preferences - Telephony Settings Menu150
- Figure 5-13 Preferences - Voice Mail Menu152
Section 14 Preferences - Trunk Settings153
- Figure 5-14 Preferences - Trunk Settings Menu153
- Figure 5-15 Preferences - Video Settings Menu155
Section 16 Preferences - Phone Image157
- Figure 5-16 Preferences - Phone Image Menu157
Chapter 6 3Rd-Party Services159
- Installation159
- Shared Directory162
- Shared Contact List162
- Centralised BLF Monitoring162
- Common Trunk Labeling162
- Quick Messaging162
- Phone Messaging167
Chapter 7 Desktop Registration and Soft Phone Override171
- Registration Types171
- Service Conditions173
Appendix A Features by License Level175
- Section 2 Shared Directory177

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