11. WARRANTY AND PRODUCTION INFORMATION
What does this warranty cover and how long does it last?
This Limited Warranty is provided by Northern Electric & Power Co. Ltd (NEP) and covers defects in workmanship and
materials in your ---------------. This Warranty Period lasts for 1 year from the date of purchase at the authorized point of
sale to you, the original end user customer, unless otherwise agreed in writing. You will be required to demonstrate
proof of purchase to make warranty claims.
This Limited Warranty is transferable to subsequent owners but only for the unexpired portion of the Warranty Period.
Subsequent owners also require original proof of purchase as described in "What proof of purchase is required?"
What will NEP do?
During the Warranty Period, NEP will, at its option, repair the product (if economically feasible) or replace the defective
product free of charge, provided that you notify NEP of the product defect within the Warranty Period, and provided that
NEP through inspection establishes the existence of such a defect and that it is covered by this Limited Warranty.
NEP will, at its option, use new and/or reconditioned parts in performing warranty repair and building replacement
products. NEP reserves the right to use parts or products of original or improved design in the repair or replacement.
NEP repairs or replaces a product, its warranty continues for the remaining portion of the original Warranty Period or 90
days from the date of the return shipment to the customer, whichever is greater. All replaced products and all parts
removed from repaired products become the property of NEP.
How do you get service?
If your product requires troubleshooting or warranty service, contact your merchant. If you are unable to contact your
merchant, or the merchant is unable to provide service, contact NEP directly at:
Northern Electric & Power Inc
Email: support@northernep.com
What does this warranty not cover?
Claims are limited to repair and replacement or if in NEP's discretion that is not possible, reimbursement up to the
purchase price paid for the product. NEP will be liable to you only for direct damages suffered by you and only up to a
maximum amount equal to the purchase price of the product.
This Limited Warranty does not warrant uninterrupted or error-free operation of the product or cover normal wear and
tear of the product or costs related to the removal, installation, or troubleshooting of the customer's electrical systems.
This warranty does not apply to and NEP will not be responsible for any defect in or damage to: a) the product if it has
been misused, neglected, improperly installed, physically damaged or altered, either internally or externally, or damaged
from improper use or use in an unsuitable environment; b) the product if it has been subjected to fire, water, generalized
Modified 04/13/2023 by JMB
To Next Page
Loading...
