Version 1.0 en Prodigio service manual
39
TROUBLESHOOTING
6.3 Machine error code table
Use the Nespresso
App to get an error
code for troubleshooting
(see page 28).
This error code table
is for machine errors
only. See Nespresso tech-
nical website for a com-
plete table.
Error code Machine error / error level Description
1001
Electronic malfunction / serious error
SPI communication error during firmware update or
serious electronic component failure
Upp voltage observation:
input short to ground or to V
DD
Upp voltage observation error
1002
General malfunction / serious error RESET state timeout
1003
Heating-up not complete / serious error Thermoblock timeout during heatup
1004
Heating-up not working / serious error No reaction from thermoblock
1005
Motor malfunction / serious error
Motor BU current input short to V
DD
Motor BU current input error
Motor moving BU timeout after direction has been
reversed
Motor moving BU timeout while moving to end posi-
tion the first time
Current measurement error
Voltage measurement error
1006
Pump overheat / safety timeout The pump may overheat when brewing too many
coffees in a row. This error is due to an overheat
prevention mechanism. Wait a few minutes before
brewing the next coffee.
1007
Inappropriate temperature detected /
serious error
The thermoblock temperature is too high. Wait a few
minutes before brewing the next coffee. Repair if
error continues.
1008
Temperature sensor malfunction / seri-
ous error
NTC1200 short to ground
NTC1200 short to V
DD
NTC measurement error
1009
Capsules container full or not present /
harmless error.
Brewing while capsules container is full or not
present. The machines’ capsule container is not well
placed in the machine or the capsules container
capacity is exceeded. The same detector is used to
handle both cases.
End of machine error code table
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