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Callers may access a port on a remote MAX 410/420/430 from another MAX device (MAX-to-
MAX) by dialing *72 followed by the receiving port’s virtual number, which is the first ten digits of
its account number.
If the receiving port is an FXS port, the telephone connected to the port will ring.
If the receiving port is an FXO port, it permits callers to use its PBX as though they were on a
local PBX telephone extension, subject to the options set by the receiving unit’s system manager
in its MAX-to-MAX IVR Configuration Table. Callers must use the remote PBX’s dialing plan. For
example, if PBX users at the remote site dial 9 for an outside line, the callers must also do so.
The MAX-to-MAX IVR Configuration Table allows the system manager to configure the way a
MAX 410/420/430’s FXO ports will respond to VoIP calls it receives from other MAX units.
In the MAX-to-MAX IVR Configuration Table:
1. Make sure the FXO port you are configuring is connected to the analog line card on the
PBX unit.
2. Select one of the following five modes: (only one mode at a time may be selected)
?? IVR Off –
When IVR Off is selected for a port, callers to the port get an immediate PBX dial
tone and can use the PBX’s facilities without restriction.
?? Play Welcome Only –
When this option is selected, callers to the port hear a welcome message,
“Welcome to Net2Phone. Please enter the number you wish to call.” It then permits
them to use the PBX as if they were on one of its local telephones. Callers must
use the remote PBX’s dialing plan. For example, if a PSTN number is entered, it
must include any required preliminary digits, such as 9, to get an outside line.
?? Password Request Only –
This option prevents unauthorized access to the FXO port on which it is set. Callers
are asked to enter a password through the telephone keypad before access to the
PBX is permitted.
To configure this option, you must create a password in the Password column. The
password may consist of no more than 5 numeric characters.
?? Welcome and Password –
This option combines the two functions described above.
?? Use Forwarding Number –
Select this IVR option for a port if you wish to have incoming calls to that port
forwarded to a specified number automatically, without notice to the caller. Any
PSTN telephone number, or a Net2Phone virtual number (*72 plus the first ten
digits of a Net2Phone account number), may be entered in the Forwarding
Number column. If a PSTN number is entered, it must be entered using the PBX’s
dialing plan. For example, if PBX users dial 9 for an outside line, the PSTN
telephone number must be preceded by a 9.
4.4.2.2 Receiving MAX-to-MAX Calls
For the MAX 410/420/430 to be able to receive MAX-to-MAX calls, the Account Information
Page must be configured.
To designate a port to receive incoming MAX-to-MAX calls, select the Y radio button in its Login
column.
NOTES:
?? Only one of the ports sharing a single account may have the Y in its Login column
selected, designating it to receive calls.
Net2Phone MAX 410/420/430 User Guide Section 4.4 – IVR Configuration Net2Phone MAX 410/420/430 User Guide Section 4.4.2 – MAX-to-MAX IVR Configuration
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