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A. 3 Common configuration problems
In the Max Web Manager Network and Voice Configuration page, I omitted the DNS server
field because it does not apply to me, but now the Max Web Manager will not let me save
the settings.
?? The DNS fields must not be left blank. If you do not wish to enter DNS Servers, you must
enter 0.0.0.0 in those fields.
In the Max Web Manager’s Account Configuration page, I accidentally checked the “Use
account for all fields” check-box and saved the changes. Now the different accounts I
had in each port are no longer present. How can I put them back?
?? You must make sure the Use account for all fields checkbox is unchecked, and enter
the account information again manually.
When I dial the extension that I routed to port 1, it rings port 2, and when I dial the
extension I routed to port 2, it rings port 3, etc…
?? In the Routing Table Configuration page, make sure you routed each extension to the
logical port number of the desired port, not the labeled or physical port number. To find
the logical port number for each port, refer to Section 4.5.1, Logical Port Numbering.
Net2Phone MAX 410/420/430 User Guide Appendix A – Troubleshooting
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