Net2Phone MAX 410 - Appendices; Appendixa - Troubleshooting; Common Mechanical Installation Problems and Corrective Actions; A. 1 Common Mechanical Installation Problems and Corrective Actions

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APPENDICES
Appendix A – Troubleshooting
A. 1 Common mechanical installation problems and corrective actions
If there appears to be a malfunction, first check all cables and connections. If these appear to be
in order, see the following table for specific troubles and solutions.
Symptom Possible Cause Corrective Action
Power source switched off Switch power source ON
Faulty power cable Check/replace power cable
Faulty power source Check/correct input power
Power LED off
Faulty internal power supply
Contact Net2Phone Technical
Service Center or your Net2Phone
reseller
Faulty console terminal Check/replace terminal
Faulty cabling to terminal Check/replace cable
No initialization response
from N2P MAX
410/420/430
Faulty N2P MAX
410/420/430
Contact Net2Phone Technical
Service Center or your Net2Phone
reseller
Overheating Check ventilation
Unit shuts off after
operating for some time
Faulty N2P MAX
410/420/430
Contact Net2Phone Technical
Service Center or your Net2Phone
reseller
Console fault Reset/replace console
Software error Repeat power-up procedure
Console screen display
freezes
Faulty N2P MAX
410/420/430
Contact Net2Phone Technical
Service Center or your Net2Phone
reseller
Net2Phone MAX 410/420/430 User Guide Appendix A – Troubleshooting