NETGEAR DM200 User Manual

Chapter 7 Troubleshooting
Quick Tips for Troubleshooting.............................................................................96
Troubleshoot With the LEDs.................................................................................96
Power LED Is Off.............................................................................................96
Power LED Remains Solid Amber...................................................................97
You Cannot Log In to the Modem.........................................................................97
Troubleshoot the Internet Connection..................................................................97
Troubleshoot the DSL Link..............................................................................98
DSL LED Is Solid Green.............................................................................98
DSL LED Is Blinking Amber........................................................................98
DSL LED Is Off...........................................................................................98
Obtain an Internet IP Address.........................................................................98
Verify the PPPoE or PPPoA Connection.........................................................99
Reestablish the PPPoE or PPPoA Connection.............................................100
Troubleshoot Internet Browsing.....................................................................101
Changes Are Not Saved....................................................................................101
Troubleshoot Your Network Using the Ping Utility..............................................101
Test the LAN Path to Your Modem.................................................................101
Test the Path From Your Computer to a Remote Device...............................102
Appendix A Supplemental Information
Factory Settings.................................................................................................105
Technical Specifications.....................................................................................106
5
Broadband High-Speed DSL Modem Model DM200

NETGEAR DM200 Specifications

General

DC-in jack	Yes
Ethernet LAN (RJ-45) ports	1
WAN connection	ADSL (RJ-11)
Cables included	LAN (RJ-45), Phone (RJ-11)
Compatible operating systems	Microsoft Windows 7, 8, 10, Vista, XP, 2000, Mac OS, UNIX, Linux

Weight and Dimensions

Weight	163 g
Dimensions (WxDxH)	132.46 x 108.7 x 48 mm