15
Beep/Flash
Trouble Code
Problem Cause Remedy
1 Beep/Flash No Problem Remote control entered into memory Add any additional remote controls
2 Beeps/Flashes Door won’t operate Shorted wall station wires
Check wall station wires. Be sure both are connected to the
terminal. Check for a staple in the wall station wires. Remove
any staples compressing the wire. Check for frayed wires.
3 Beeps/Flashes Door won’t close Safety beam obstacle Check for obstacles. Align the safety beams.
4 Beeps/Flashes
Door reverses or
won’t open or close
Open or close force exceeded
Check for obstruction or binding of the garage door. Adjust
force factor if necessary. Perform a eld reset if necessary.
5 Beeps/Flashes
Door won’t open
from remote control
Remote was activated while in
vacation mode.
Activate Vacation Mode switch on wall station (or with the
Nice G.O. app) to exit vacation mode.
6 Beeps/Flashes Limit error
Down limit and up limit are set too
close together.
Reset the open and close limits. If error occurs again, contact
a qualied garage door professional.
7 Beeps/Flashes
Door reverses or
won’t open or close
Encoder has detected an error
Check for obstruction or binding of the garage door. If error
occurs again, contact a qualied garage door professional.
Beep Only
Trouble Code
Problem Cause Remedy
1 Beep Low Battery Battery is low
Check that AC power is connected and allow battery to charge.
It will take approximately 10 hours to charge the battery.
4 Beeps
Diminished Battery
Capacity
Battery can no longer hold a full
charge.
The battery will need replacing in the near future. Please
contact your Dealer for a battery replacement.
5 Beeps
Battery Shorted.
Battery minimal
capacity.
Battery is internally shorted or
disconnected, or the battery leads
are shorted. Battery has reached
end of life.
Replace battery ASAP. Please contact your GDO dealer to
schedule a replacement.
Troubleshooting
Limited Warranty
This Linear product is warranted to the original consumer against defects in material and workmanship by Nice North America LLC:
MODEL ELECTRONICS MECHANICAL MOTOR BELT CHAIN
LINEAR661 1 year 5 years Lifetime Lifetime 5 years
This product is warranted to the original consumer against defects in material and workmanship for the periods mentioned above. Nice North America will repair,
or at its option, replace, any device that it nds requires service under this warranty, and will return the repaired or replaced device to the consumer at Nice North
America’s cost. Devices must be sent to Nice North America for service at owner’s expense. This warranty does not apply to damage to the product from negligence,
abuse, abnormal usage, misuse, accidents, normal wear or tear or due to failure to follow Seller’s instructions, or arising from improper installation, storage or
maintenance. In no event will Nice North America be responsible for incidental, compensatory, punitive, consequential, indirect, special or other damages. The
remedies provided by this warranty are exclusive. Some states do not allow the exclusion or limitation of incidental and consequential damages, so the above
limitation or exclusion may not apply to you. Any warranties implied by law are limited to the time periods set forth above. Some states do not allow limitations on
how long an implied warranty lasts, so the above limitation may not apply to you. This warranty gives you specic legal rights, and you may also have other rights
which vary from state to state.
For warranty service and shipping instructions please contact Nice North America Technical Services at 1-800-421-1587. Prior to a Return Authorization
number being approved and generated, troubleshooting will be required with a Nice North America technical services representative. In order to be protected by
this warranty, save your proof of purchase or formal bill of sale as it may be required should service be needed. Contact Nice North America Technical Services
for troubleshooting and consideration of a Return Authorization and other important details. For additional information on our warranty policies please reference
https://na.niceforyou.com/support/warranty-and-returns/
To Next Page
Loading...
Need help?
General
