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<If fingerprint is not registered>
If the finger is too dry or humid, fingerprint image quality may be
poor and may not register. Dry or moisturize the finger before
registering the fingerprint.
<If RF card authentication fails>
1. Select “Admin”, “Authentication -> Card Setting” and check if
the card setting matches the actual card.
2. In attendance mode, check if the “Allow Only Attendance
Authentication” option is selected. If so, the user must enter
the attendance number to be authenticated.
<If network connection cannot be established>
1. Select “Admin –> Network and check if the network setting is
correct.
2. Check the TCP/IP setting.
① IP of the server where AccessManager Professional is
installed.
② The server and the terminal must use the same port.
④ Related settings if DHCP is not used.
3. Synchronize the terminal and the server settings.
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