66
<If the door does not open after authentication>
1. Check the time period during which access is allowed.
2. Select Admin – Authentication -> Door and check if the door
is set to Open.
<If users cannot be registered>
In default configuration, this product operates in network mode
which requires a proper network connection for user registration.
Check the network connection, or disable network mode to not use
the network.
<If the product is unstable or does not function>
1. Select Admin –> Information –> General/Self-test, and
check for problems.
2. In the terminal by selecting Adminstrator Menu –> Reset.
3. Restart the server if the server management program is in
use.
4. If the terminal buttons do not function, restart the terminal by
opening the rubber cover near the bottom of the product and
use a pointed item like a ballpoint pen to press the small
button next to the USB slot for two or three seconds.
5. If the problem remains after the above actions are taken,
contact the Customer Support Team.
To Next Page
Loading...
