TIPS AND TROUBLESHOOTING
TIPS AND TROUBLESHOOTING
NVIDIA provides an online knowledgebase system with
answers to most common questions available 24x7x365.
You can also use it to submit questions online to our
technical support staff.
Please visit www.nvidia.co.uk/3dvision/support for more
details. Questions may only be submitted in English. 3D
Vision customers also have access to toll free technical at
1-800-797-6530 between the hours of 8:00 AM and 5:00
PM Pacific Time M-F.
NVIDIA recommends you register your wireless glasses
for support at www.nvidia.co.uk/3dvision/register. The
technical support line is accessible from the U.S. and
Canada only.
3D Vision is not Working
>
Make sure you have activated the IR emitter. Press the green ON/
OFF button on the front of the emitter. The emitter is on when the
button is bright green.
>
Check and make sure that stereoscopic 3D is enabled. Go to the
NVIDIA Control Panel Set Up Stereoscopic 3D screen.
>
Re-evaluate your setup. Ensure there is direct line-of-sight
between the IR emitter and your wireless glasses at a range of
at least 1.5 feet (45cm) or greater. Any obstructions may cause
the glasses not to function properly causing the lenses to flicker
or turn off.
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