Troubleshooting > 52
PROBLEM CAUSE ACTION
The platen rotates
without paper feed,
or continuous forms
instead of cut sheets
are fed.
Sheets are not loaded to
the end.
Load sheets to the end.
The printer is in the
continuous forms mode.
Eject the continuous
forms and select cut
sheet mode for the
printer.
Paper distortion. Sheets are not loaded to
the end, or they are not
inserted straight.
Load sheets to the end.
Paper with wrinkles, folds
or other defects.
Change paper.
Paper not specified for
the printer.
Use paper types specified
for the printer.
Unable to eject. The FF/LOAD button is
pressed.
Press the PARK button.
Improper continuous forms feed.
No line feed, and no
paper feed.
Paper is off the Pin
Tractors.
Reload paper correctly.
The adjust lever position
does not match the paper
type.
Set the adjust lever to the
correct position.
Paper distortion or jam. Forms are loaded with
their left holes out of line
with the right ones.
Load forms with their left
holes in line with the right
ones.
Inadequate distance
between the left and right
Pin Tractors, making for
loose paper.
Relocate the Pin Tractors
to tighten the paper.
Skew paper feeding. Move the paper to make
it straight.
Paper movement is
blocked.
Remove the blockage.
Paper source is too far
from the printer.
Move the paper source
nearer to the printer.
Paper not specified for
the printer.
Use paper types specified
for this printer.