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When Paper Jams Occurs/When an Error Message does not Disappear Even After Jammed Paper is Removed
3
3. Troubleshooting
4 Open the upper duplex unit cover (2)
and check for jammed paper. If jammed
paper remains, pull it out gently and
close the cover.
2
5 Replace the duplex unit (1) into the
printer.
1
Task is complete.
Error Code 372
A paper jam has occurred around the front
cover.
1 Insert your nger into the recess on
the right side of the printer and pull the
front cover open lever (1) to open the
front cover (2) forward.
1
2
2 Remove the jammed paper gently in
the direction of the arrow if an edge of
jammed paper can be seen, and then
go to step 8. If you cannot nd jammed
paper, go to step 3.
3 Take out the duplex unit (3) by pulling
it obliquely upward while holding the
center recess on the back of printer.
3
4 Check for jammed paper inside a printer.
If jammed paper remains, remove it.
5 Check if paper remains in the duplex
unit. If jammed paper remains, pull it
out gently.
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