Olivetti Fax_Lab 710 - Troubleshooting Guide; What Happens if There Is a Power Failure; What Happens if the Paper or Ink Has Run out; If the Transmission Is Unsuccessful

59
T ROUBLESHOOTING GUIDE
W HAT HAPPENS IF THERE IS A POWER FAILURE
If a power failure occurs, the fax machine keeps the
following data in the memory: the numbers set in
the phone book and the reports, while the documents
present in the memory will be lost.
The date and time will also be lost so they will have to be
reset by carrying out the procedure described in the "To
set the date and time for the first time" section of the
"How to get started quickly" chapter.
W HAT HAPPENS IF THE PAPER OR INK HAS
RUN
OUT
If, during reception, the paper runs out or gets jammed,
the ink runs out, the print cartridge compartment
cover is open, the paper support is closed or the
operator console is raised, the machine stops printing
and the display shows the relevant message and the docu-
ment you are receiving is temporarily recorded in the
memory. Once the problem has been solved, the fax
machine resumes printing.
I F THE TRANSMISSION IS UNSUCCESSFUL
If transmission is not completed due to errors on the
line or fax machine, the error LED "
" lights up and a
short beep is emitted; in this case, the fax machine auto-
matically prints the transmission report (see "To print
reports and lists", chapter "Transmission and recep-
tion operations"), on which an error code indicates the
cause of the error (you will find a list of all the error codes
later).
F OR MINOR PROBLEMS
The list below may be used as a guide to the solution of minor
problems.
PROBLEM SOLUTION
The fax machine displays
no messa
g
e at all.
Check that it is connected
to the power outlet and the
telephone socket.
The document is not fed in
correctl
y
.
Check that the document
res
p
ects the
recommendations listed in
"
What documents may be
used
", cha
p
ter
"
Transmission and
reception operations
".
The fax machine will not
send a document.
Check that the document is
not
j
ammed.
The line is bus
y
: wait until it
is free and then tr
y
sendin
g
the document a
g
ain.
The fax machine will not
receive a document
automaticall
y
.
It is set for manual
rece
p
tion: set it u
p
for
automatic rece
p
tion.
The fax machine will not
co
py
or receive documents.
Check that no documents or
sheets of
p
a
p
er are
j
ammed.
You are usin
g
an unsuitable
kind of
p
a
p
er: check the
characteristics of the
p
a
p
er
listed in the "
Technical
data
".
The fax machine
p
rints blank
sheets.
Place the document in the
correct position with the
side to be copied facin
g
upwards.
NOTe
Incorrect transmission or reception by the fax machine may
also depend on factors other than those listed above, which
will be signalled in the form of error codes on the "Transmis-
sion report" and "Activity report", see "To print reports
and lists", chapter "Transmission and reception opera-
tions".