Other Important Information
TROUBLESHOOTING
TOUCH II
87
Other Important Information
Troubleshooting
Problems Solutions
The mobile phone can
not be switched on.
- No battery inserted.
- Battery is not charged.
No signal quality is dis
played.
- No network connection. The mobile phone is
in a location where there is no network ser
vice. Move to a different location or contact
your mobile service provider.
The screen display does
not function or only func
tions very slowly.
- The operating speed of the display is re
duced in the case of low temperatures. This
is normal. Use the phone in a warmer loca
tion.
- Remove the battery for 3 minutes and try
again.
A message appears in
the display for some
functions, indicating
execution/use is not
possible.
- Many functions can only be used after the
respective service has been applied for.
Therefore, please contact your mobile ser
vice provider locally for more details.
No connection to the
mobile telecommunica
tion network.
- Contact your mobile phone provider.
- Some mobile phone networks offer better
coverage than others in different areas.
Change your location and attempt communi
cation again.
- Check that the SIM card is inserted correctly.
The battery cannot be
charged or is empty
within a short time.
- Battery is defect.
- Place the mobile phone correctly in the
charging unit or connect the power adapter
properly. Clean the charging contacts on the
mobile phone and power adapter with a soft,
dry cloth.
- Charge the mobile phone for at least three
hours.
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