FT
-
3500 ELECTROMAGNETIC FLOW METER
ONICON Incorporated 727.447.6140 Page 60 onicon.com
ALERT POTENTIAL ISSUE POSSIBLE SOLUTION
“Comm Fail” Meter unable to communicate over network • Verify comm board is fully seated and white LED is
on and not blinking.
• Verify proper wiring at comm board terminal
block.
• Verify End of Line termination resistor is properly set.
• Connect the meter to a third-party party BACnet
explorer (e.i. YABE) to conrm communication
functionality.
• If the meter is working properly through
YABE, then check the meter network setting is
acoriding the trunk or IP setting.
• If it is a RS485 network. Chek wiring
connection have the proper voltage. Refer to
the page for additional help on the voltages
of an RS-485 trunk.
“Error Coil Open” Coil unplugged condition detected • Power o the unit
• Conrm the cable coming from the sensor
is connected per the wiring diagram on the
transmitter lid.
• Conrm the wires at the sensor are connected per
the wiring diagram on the enclosure lid.
carefully remove the terminal board of the sensor
and check if all cables are connected to the back
of the board.
• If all the wires are connected as per the wiring
diagrams, carefully remove the terminal
board of the sensor and check if all cables are
connected on the back of the board.
• If any cable is corrected during the continuity
test, power on the unit and check the error, it
should disappear.
• If the cables are connected, contact ONICON.
RMA needed.
“Error Coil Short” Coil shorted condition detected
“Error Coil Out of Range” Coil voltage outside acceptable threshold
“Error Flow Wave Cfg Corrupt” Meter conguration corrupt Contact ONICON.
“BACnet Object Creation” Unable to initialize BACnet comms • Conrm the meter has a communication
RS485 and IP board is sitted properly. (If no
communication board is needed. set network
setting to none on the user conguration menu
• Conrm the communication board has a solid
white LED light on. if it is o, a replacement is
needed.
• Power cycle the unit. If the problem persists after
60sec, contact ONICON support.