COMPACT version 5.2.002 ENG
Modular audio matrix
with IP connection
COMPONENT
GENERATING THE
ALARM
This is not an alarm; instead, it is a
system fault recovery notification
If desired, you can delete this
notification. To accomplish this, carry
out the following from the unit that is
sending the notification:
1. Press or to display the alarms
tab ( ).
2. Use the navigation keys / to view
one of the alarms and press OK.
3. Using the / keys, select the RESET
ALL FAULTS option.
4. Press OK.
The connection to the unit's ETH A port
fails.
If the installation does not have a
redundant network, use the Call Point
software to disable the displaying of the
Ethernet Links alarm and send
configurations to the unit.
If the installation has a redundant
network, check the cable connection to
the ETH A port on the unit.
The connection to the unit's ETH B port
fails.
If the installation does not have a
redundant network, use the Call Point
software to disable the displaying of the
Ethernet Links alarm and send
configurations to the unit.
If the installation has a redundant
network, check the cable connection to
the ETH B port on the unit.
The unit does not respond to a network
ping.
Check the connection of the unit to the
Ethernet network. If the connection is
correct, check the network.
COMPACT units that allow routing
communications in the system do not
operate properly.
Indicates a failure of the primary power
to the COMPACT.
Check the primary power by ensuring
the COMPACT is receiving 24 VDC
through the POWER SUPPLY 1 terminal
strip (see figure 3, number 8).
Indicates a failure of the secondary
power to the COMPACT.
If the installation does not have a
redundant power supply, use the Call
Point software to disable the displaying
of the Power supply alarm and send
configurations to the unit.
If secondary power is available, check
that the unit is receiving 24 VDC through
the POWER SUPPLY 2 terminal strip (see
figure 3, number 9).