36 Troubleshooting
Disassembling the Workstation 6
Caution: The Workstation 6 Power Supply Unit (PSU)
contains a permanently-connected fuse in the neutral
line. After a fuse operation, parts of the PSU remain
energized and present a shock hazard as long as the
AC power cord is connected. Always disconnect the
AC power cord before opening the unit for service or
configuration.
To disassemble the unit to access the system board and peripheral components:
1. Remove all cables from the IO Panel, including the DC power cable.
2. Place a towel or soft cloth over your work surface to protect the touchscreen,
then place the workstation face-down on the surface.
3. Loosen the security screws using a hex key. You do not need to fully remove the
screws because they are captive.
4. Gently lift the rear cover to avoid damaging the audio cables. You can disconnect
the cables to detach the top cover.
5. Loosen the two captive screws from the magnetic stripe reader.
6. Gently lift the magnetic stripe reader to avoid damaging the 8-pin modular cable.
7. Disconnect the 8-pin modular cable and the RFID tag. The RFID tag is factory-
programmed with information specific to the workstation in which it is installed.
Do not misplace or install an unmatched tag.
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