Technical Support
To request technical support for your SecureSync unit, please go to the"Timing Support"
page of the Orolia website (https://www.orolia.com/support/timing), where you can
not only submit a support request, but also find additional technical documentation.
You can also email us directly at timingsupport@orolia.com.
Phone support is available during regular office hours under the telephone numbers listed
below.
To speed up the diagnosis of your SecureSync, please send us:
the current product configuration, and
the events log, if applicable.
Thank you for your cooperation.
2.10 Regional Contact
Orolia operates globally and has offices in several locations around the world. Our main
offices are listed below:
Country Location Phone
France Les Ulis +33(0)164533980
USA West Henrietta, NY +15853215800
Additional regional contact information can be found on the Contact page of the Orolia
website (https://www.orolia.com/contact-us).
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SecureSync Getting Started Guide Rev. 12.0
2.10 Regional Contact
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