264 Section 4A: Help
Screen
The Screen Appears Blank
1. When a call lasts longer than one minute, the screen turns off. Press any key,
except Power/End , to wake up the screen. (Pressing Power/End hangs
up the call.)
2. Look closely at the screen; if you can see a dim image, try adjusting the
screen brightness (see “Adjusting the Brightness” on page 147).
3. If that doesn’t work, perform a soft reset (see “Soft Reset” on page 258).
4. If that doesn’t work, connect the Treo 650 to the AC charger (see “Charging
the Battery” on page 6) and perform a soft reset again.
5. If that doesn’t work, perform a hard reset (see “Hard Reset” on page 259).
The Screen Doesn’t Respond Accurately to Taps or Activates Wrong Features
1. Go to Applications and select Prefs .
2. Select To uc hs cre en.
3. Follow the onscreen instructions to align the screen.
4. Select Done.
Note:
If the problem persists, check for material trapped between the screen
and the edge of the bezel. Material trapped in this area, including a bent
or off-centered screen protector, can result in poor behavior, including
the failure to respond accurately to taps.