Error Code Cause Remedy
C23
The path of the FTP server or Shared
folder is incorrect.
Check the following configurations
depending on the destination.
– FTP Server
– Shared Folder
C24
Network data transfer was aborted. Check the connections of the LAN.
The e-mail server configuration requires
authentication.
Check the configurations of the SMTP
server.
Data could not be sent to an FTP server
or a shared folder. The destination may
be read only, or the disk may be full.
Consult your network administrator.
C30
The size of the e-mail exceeds the limit
(page 120).
Change the size limit for e-mail. For
details, refer to "SMTP" (page 76).
Change to a lower resolution for
scanning, or reduce the number of
documents.
Fxx A system error has occurred.
Turn the power off, and then turn it on
again (page 31). If the problem is still
not resolved, turn off the power, unplug
the power cord, and contact your dealer.
The following error codes relate to "Scan Server" or Network PC mode.
Error Code Cause Remedy
C60
The scanner cannot communicate with
the scan server.
Check scan server's login status and
check the connection with the scan
server.
If the host name is set as the computer
name, try to input the IP address
instead.
Check that Image Capture Plus (version
3.7 or later) is installed on the scan
server.
C61
Image Capture Plus cannot be used
with the specified scanner settings to
scan via the Scan Server. To use the
specified settings, content from the
server option CD-ROM must be installed
and set up the scan server.
Purchase the server option CD-ROM
(Product number: KV-SS094).
C62
The scan server registered to the
scanner cannot be used.
Use the Scan Server Setting Tool to
configure the server.
C63
Image Capture Plus cannot be used
with the specified scanner settings. To
use the specified settings, optional CD-
ROM content must be installed.
Purchase the optional CD-ROM
(Product number: KV-SS092 or
KV-SS093).
C70 Image Capture Plus is in use. Wait a moment and try again.
11.9 Error Codes and Error Messages
116
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