What to do if my Panasonic Scanner does not recognize the USB connection?
- JJennifer WallsJul 27, 2025
If your Panasonic Scanner doesn't recognize the USB connection, first ensure the USB cable is properly connected to both the scanner and your computer. Use Device Manager on your PC to check the device's status. Try re-attaching the USB cable and restarting both the scanner and your PC. If the issue persists, replace the USB cable to rule out a faulty cable. If the problem continues, it may be due to a malfunctioning USB interface circuit. In this case, inspect the soldering condition of JK1001 (USB IF connector) and IC1010 (USB-C) on the CONTROL Board, and repair if necessary.