119
KX-FLB802CX/KX-FLB812CX/KX-FLB802CXS/KX-FLB812CXS
12.3.5.3. COPY AND FAX
No. Symptom Cause Countermeasure
1 NO DOCUMENT FEED
(NO DOCUMENT
FEED,DOCUMENT JAM
and MULTIPLE DOCU-
MENT FEED.) (P.140)
Failed the document sensor lever Replace the document sensor lever
Failed the document sensor Go to SENSOR SECTION (P.168)
Dirty or failed the separation roller Clean or replace the separation roller
Dirty or failed the separation rubber Clean or replace the separation rubber
Failed the separation spring Replace the separation spring
DOCUMENT JAM (NO
DOCUMENT FEED,DOCU-
MENT JAM and MULTIPLE
DOCUMENT FEED.)
(P.140)
Dust or scratch on the document paper path Clean the document paper path
Failed the gear Check the gear
Failed the ADF motor Go to ADF MOTOR (P.173)
Failed the ADF cover open switch lever Replace the ADF cover open switch lever
MULTIPLE DOCUMENT
FEED(NO DOCUMENT
FEED,DOCUMENT JAM
and MULTIPLE DOCU-
MENT FEED.) (P.140)
Dirty or failed the separation roller Clean or replace the separation roller
Dirty or failed the separation rubber Clean or replace the separation rubber
Failed the separation spring Replace the separation spring
2 SKEW (ADF) (P.142) Dust or scratch on the document paper path Clean the document paper path
Failed the document feed roller Replace the document feed roller
Failed the document guide Replace the document guide
3 THE SENT FAX DATA IS
SKEWED (P.143)
The cause of ADF Go to SKEW (ADF)(P.142)
The cause of scanner glass ----
Problem with the other FAX machine
4 THE RECEIVED FAX
DATA IS SKEWED (P.143)
The cause of printing Go to SKEW (ADF)(P.142)
Problem with the other FAX machine
5 THE RECEIVED OR COP-
IED DATA IS EXPANDED
(P.143)
Dirty or failed the document feed roller (at ADF) Clean or replace the document feed roller
Dirty or failed the separation roller (at ADF) Clean or replace the separation roller
Failed CIS movement (at SG) Replace the belt or the gear or the shaft or the FB motor
6 BLACK OR WHITE VERTI-
CAL LINE IS COPIED
(P.144)
Dirty or failed the white plate and sheet (2
places)
Clean or replace the white plate and sheet
Dirty or failed the glass board Clean or replace the glass board
The cause of printing Go to DARK OR WHITE VERTICAL LINE (P.129)
Failed CIS Go to CIS CONTROL SECTION (P.175)
7 AN ABNORMAL IMAGE IS
COPIED (P.145)
Dirty or failed the white plate and sheet (2
places)
Clean or replace the white plate and sheet
Dirty or failed the glass board Clean or replace the glass board
Dirty or failed the document feed roller (at ADF) Clean or replace the document feed roller
Dirty or failed the separation roller (at ADF) Clean or replace the separation roller
Failed CIS movement (at SG) Replace the belt or the gear or the shaft or the FB motor
Failed CIS Go to CIS CONTROL SECTION (P.175)
The cause of printing Go to DARK OR WHITE VERTICAL LINE (P.129)
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