Panasonic KX-FLB802CX

107
KX-FLB802CX/KX-FLB812CX/KX-FLB802CXS/KX-FLB812CXS
12 Troubleshooting Guide
12.1. USER RECOVERABLE ERRORS
If the unit detects a problem, one or more of the following messages will appear on the display.
The explanations given in the [ ] are for servicemen only.
DISPLAY MESSAGE CAUSE AND REMEDY
• Polygon motor error.
Refer to CALL SERVICE 1 (P.121).
• Laser beam error. Replace LSU unit.
Refer to CALL SERVICE 2 (P.122).
• Fuser unit cannot heat up. Replace fuser unit.
Refer to CALL SERVICE 3 (P.123).
• Fan motor error. Replace fan motor.
Refer to CALL SERVICE 4 (P.124).
• Print motor error. (only for DC motor)
Refer to CALL SERVICE 5 (P.126).
• Charge unit error
(An error occurred in the Charge unit including High voltage unit. (Also the Charger went wrong.))
Refer to CALL SERVICE 6 (P.127).
• There is something wrong with the Home sensor.
• There is something wrong with the drum unit. Replace the drum unit and the toner cartridge.
• The document was not fed into the unit properly. Re-insert the document. If misfeeding occurs frequently,
clean the document feeder rollers and try again.
• The drum unit is not inserted properly. Re-insert it correctly.
• The memory (telephone numbers, parameters, etc.) has been erased. Re-program.
- “#1”: Paper input tray
- “#2”: Manual input tray
• Recording paper was not fed into the unit properly. Re-insert the recording paper.
• The cover at the left side of the optional input tray is open. Close it.
• The ADF cover is open. Close it.
• There is no space to store new items in navigator directory. Erase unnecessary items.
• The drum life is near to an end. Replace the drum unit as soon as possible.
• The unit has a document in memory. See the other displayed message instructions to print out the docu-
ment.
• If you select the computer that will be used for receiving a fax in feature #443, and feature #442 is set to
“ALWAYS”, check the connection between the computer and the unit.
• Copying has stopped due to a lack of recording paper or paper being fully stacked on the output tray. See
the other displayed message instructions to continue copying. If copying is not restarted within few min-
utes, copying will be canceled.
• The inside of the unit is extremely cold and cannot be operated. Use the unit in a warmer area. While the
unit cannot be operated, the received documents are temporarily stored into the memory, and will be
printed out automatically when the unit warms up.
• When performing memory transmission, the document being stored exceeded the memory capacity of the
unit. Send the entire document manually.
• When making a copy, the document being stored exceeded the memory capacity of the unit. Press [STOP]
to clear the message. Divide the document into sections.