Panasonic KX-FPG381

10. Help
87
For Fax Advantage assistance, call 1-800-435-7329.
L The unit is not in TAM/FAX or FAX ONLY
mode. Select the desired mode using feature
#77 (page 73) and press {AUTO ANSWER}
repeatedly until TAM/FAX or FAX ONLY
mode is displayed.
I cannot select the desired receiving mode.
L If you want to set TAM/FAX or FAX ONLY
mode:
– select the desired mode using feature #77
(page 73), and
– press {AUTO ANSWER} repeatedly until
the desired mode is displayed.
L If you want to set TEL mode:
– press {AUTO ANSWER} repeatedly until
TEL mode is displayed.
10.3.6 Copying
The unit will not make a copy.
L The film is empty. Replace the film with a new
one (page 14).
L You cannot make a copy during
programming.
L You cannot make a copy during a telephone
conversation.
A black line, white line or smudge appears on
the copied document.
L The glass or rollers are dirty. Clean them
(page 90).
The copied image is distorted.
L The thermal head is dirty. Clean it (page 91).
The printing quality is poor.
Please do not reuse the ink film!
Please use genuine Panasonic replacement
film. Refer to page 9 for further details.
L Some paper has instructions recommending
which side to print on. Try turning the
recording paper over.
L You may have used paper with a cotton
and/or fiber content that is over 20%, such as
letterhead or resume paper. We recommend
smooth paper such as “Hammermill Jet Print”
for clearer printing.
10.3.7 Answering machine
I cannot listen to messages from a remote
location.
L Press the remote operation ID (code)
correctly and firmly (feature #11 on page 69,
or page 76).
L If the unit announces “Enter Mailbox
password.”, mailbox 2 or 3 has a password.
Enter the password (feature #51 on page 71,
feature #52 on page 71, or page 76).
L The unit is not in TAM/FAX mode. Change to
TAM/FAX mode (page 67).
Messages in the mailbox do not play back.
L The mailbox password is wrong. Enter the
correct password.
– For mailbox 2, see feature #51 on page
71, or page 76.
– For mailbox 3, see feature #52 on page
71, or page 76.
The other party complains that they cannot
leave a voice message.
L The recording time is set to “GREETING
ONLY”. Select “1 MIN”, “2 MIN” or “3 MIN”
(feature #10 on page 69, or page 75).
L The memory is full. Erase unnecessary
messages (page 63, 65, 67).
I cannot operate the answering machine with
the handset.
L Someone is operating the answering
machine.
L You are too far from the base unit. Move
closer to the base unit.
During message playback, incoming call
tones are heard.
L To answer the call, if you are using the base
unit, press {DIGITAL SP-PHONE}. If you are
using the handset, press {TALK} or {SP-
PHONE}. For playback, start again from the
beginning after hanging up.
I cannot erase messages in a mailbox.
L While another user is accessing the mailbox
or a caller is leaving a message in the
mailbox, you cannot erase messages in the
same mailbox.
Caller ID information does not display during
message playback (page 65).
L The caller information will not be displayed
– if a message is recorded by using
{MEMO} (page 62),
ABC
Original
Copy
0519_FPG381.book Page 87 Monday, May 19, 2003 6:46 PM