1.17.7 Built-in Simplified Voice Message (SVM)
Description
This feature provides simple answering machine features for extensions.
Features for an extension user with a message box:
An extension user can record a personal greeting message to greet a caller and ask him to leave a voice
message. The user can also play back and clear greeting messages and the voice messages left by callers.
Feature for a caller:
A caller can leave a voice message after hearing the greeting message.
SVM/OGM Block on the IPCMPR/IPCEMPR Card
This block can be used either for the SVM feature, for the OGM feature (
® 1.17.5 Outgoing Message
(OGM)), or both.
When used for the SVM feature, this block is assigned a floating extension number (default: 591). Two channels
are available, allowing two users to access this feature at the same time.
When an extension is assigned to this feature through system programming, a message box is created for that
extension. This message box is used to store greeting messages and voice messages for the extension. Each
PT, SLT, and PS can be assigned its own message box.
[Example]
IPCMPR
SVM : Floating Extension No. 591 (default)
Message Box for
Extn. 101
Message Box for
Extn. 102
Message Box for
Extn. 103
Message Box for
Extn. 210
2 CH
ESVM2/ESVM4 Card
Like the SVM/OGM block on the IPCMPR/IPCEMPR card, an ESVM2/ESVM4 card, mounted on an OPB3
card, can be used either for the SVM feature, for the OGM feature, or both.
An ESVM4 card (4 channels) contains two blocks of data, and the ESVM2 card (2 channels) contains one
block of data. Up to four ESVM cards (max. 16 channels) can be installed in the PBX.
Only up to 2 cards (max. 8 channels) can be used for the SVM feature per system. In this case, each card is
assigned a floating extension number rather than the SVM/OGM block on the
IPCMPR/IPCEMPR card. The
rest of the channels must be used for OGM feature purposes.
When using an ESVM card for the SVM feature, it must be mounted on sub-slot 3 (highest slot) of the OPB3
card.
204 Feature Guide
1.17.7 Built-in Simplified Voice Message (SVM)
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