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Why is the LED of the Expansion Unit card is not green on my Panasonic KX-NS500?
This issue can arise from two primary causes: The LAN cable might not be properly connected, so check the LAN cable connections. Alternatively, there could be a failure in the stacking card, in which case you should replace the stacking EXP-M card.
How to enable ringing on parallel single line Panasonic Telephones?
If the parallel single line telephones connected to your Panasonic Telephone system are not ringing, the "No ring" setting may be selected. Change the setting to enable ringing.
Why is external music distorted on my Panasonic PBX?
The distortion is likely due to an excessive input level from the external music source. Decrease the output level of the external music source by using the volume control on the music source.
Why did my PC and fax machine communication fail with Panasonic Telephone?
If the PC and fax machine communication failed while using Panasonic Telephone, an indication tone may have interrupted communication.
What to do if I can't register my Bluetooth headset on my Panasonic Telephone?
If you cannot register, de-register, or confirm the ID of the Bluetooth headset on your Panasonic Telephone, ensure that the module is properly installed in the IP-PT/DPT.
Why doesn't my Panasonic Telephone SDN button work?
If an SDN button on your Panasonic Telephone extension does not work, it is possible that a PDN button is not assigned on the extension corresponding to your SDN button. Create a PDN button on the desired extension.
What to do if the LINK indicator of the mother board does not turn on Panasonic KX-NS500?
This could be due to a few reasons. The mother board itself may be malfunctioning and require replacement. Check for a poor connection, ensuring you are using an 8-pin twisted pair cable and that any CAT 5/CAT 5e cables are not exceeding 100m in length, also make sure that a straight cable is used for connection to a switching hub. Finally, a network malfunction may be the cause, so ensure all network devices are switched on.
Why are my IP-PTs or SIP phones not working on my Panasonic KX-NS500 PBX?
There are several possible reasons: The DSP card or the mother board might be malfunctioning, consider replacing them. It could be due to insufficient activation keys, purchase additional keys from a certified dealer. The IP-PT/SIP phone may not be registered, so register it. The phone itself might be faulty, try replacing it. Check for a poor connection, ensure you're using an 8-pin twisted pair cable, CAT 5/CAT 5e cables under 100m, and a straight cable for the connection to a switching hub. Also, ensure all network devices are on and the IP-PT/SIP phone isn't blocked by a firewall or other network devices.
Why I cannot make or receive calls via an IP network on my Panasonic KX-NS500?
Several factors can cause this issue. It could be a DSP card malfunction, requiring you to replace the card. Alternatively, the mother board might be malfunctioning, necessitating its replacement (remember to turn off the PBX first). Ensure you have enough activation keys; if not, purchase additional keys from a certified dealer. Check for poor connection: use an 8-pin twisted pair cable, ensure CAT 5/CAT 5e cables are under 100m, and use a straight cable for switching hubs. Finally, verify that all network devices are on and that no unwanted firewall is blocking the IP network.
What does it mean when the STATUS indicator on Panasonic PBX turns red?
If the STATUS indicator on the front of your Panasonic PBX cabinet turns red, it means a major system error has occurred. Check the error log using the Web Maintenance Console.
General| Analog Extensions | Up to 64 |
|---|---|
| VoIP Support | Yes |
| System Type | Hybrid IP-PBX |
| Power Supply | AC 100-240V, 50/60Hz |
| Operating Temperature | 0°C to 40°C |
| Humidity | 10% to 90% (non-condensing) |
| Maximum Extensions | 288 |
| IP Extensions | 128 |
| VoIP Channels | 64 |
| SIP Trunks | 64 |
| Networking | Yes, supports networking |
| Built-in Applications | Call Center |
| Expandability | Yes, via expansion cards and cabinets |
| Supported Protocols | SIP, H.323, MGCP |
| Dimensions | 430 x 88 x 367 mm |
