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How to enable ringing on parallel single line Panasonic Telephones?
If the parallel single line telephones connected to your Panasonic Telephone system are not ringing, the "No ring" setting may be selected. Change the setting to enable ringing.
How to fix a busy tone when making calls using a SIP phone with Panasonic KX-NS500 PBX?
If you hear a busy tone when trying to make calls using a SIP phone on your Panasonic PBX, it indicates that the port the SIP phone is connected to is Out of Service. Change the port status from Out of Service to In Service using the Web Maintenance Console.
What does it mean when the STATUS indicator on Panasonic PBX turns red?
If the STATUS indicator on the front of your Panasonic PBX cabinet turns red, it means a major system error has occurred. Check the error log using the Web Maintenance Console.
Why I cannot make or receive calls via an IP network on my Panasonic KX-NS500?
Several factors can cause this issue. It could be a DSP card malfunction, requiring you to replace the card. Alternatively, the mother board might be malfunctioning, necessitating its replacement (remember to turn off the PBX first). Ensure you have enough activation keys; if not, purchase additional keys from a certified dealer. Check for poor connection: use an 8-pin twisted pair cable, ensure CAT 5/CAT 5e cables are under 100m, and use a straight cable for switching hubs. Finally, verify that all network devices are on and that no unwanted firewall is blocking the IP network.
Why are my IP-PTs or SIP phones not working on my Panasonic KX-NS500 PBX?
There are several possible reasons: The DSP card or the mother board might be malfunctioning, consider replacing them. It could be due to insufficient activation keys, purchase additional keys from a certified dealer. The IP-PT/SIP phone may not be registered, so register it. The phone itself might be faulty, try replacing it. Check for a poor connection, ensure you're using an 8-pin twisted pair cable, CAT 5/CAT 5e cables under 100m, and a straight cable for the connection to a switching hub. Also, ensure all network devices are on and the IP-PT/SIP phone isn't blocked by a firewall or other network devices.
Why does my Panasonic Telephone line disconnect during calls?
If your Panasonic Telephone line gets disconnected while you are speaking with someone outside, it might be due to a time limit. To resolve this, ask your dealer to extend the time limit.
What does ERR 2004-0000 UNREGISTERED TO SERVER mean on Panasonic KX-NS500?
If your Panasonic PBX displays the error 'ERR 2004-0000 UNREGISTERED TO SERVER' and resets for 5 seconds while starting up, check the registration status of the IP-PT.
What does ERR 3100-0000 BLUETOOTH ERROR mean on Panasonic KX-NS500?
If your Panasonic PBX displays the error 'ERR 3100-0000 BLUETOOTH ERROR' and resets the Bluetooth wireless headset, it indicates a Bluetooth hardware error. Repair or replace the Bluetooth wireless headset.
Why is the LED of the Expansion Unit card is not green on my Panasonic KX-NS500?
This issue can arise from two primary causes: The LAN cable might not be properly connected, so check the LAN cable connections. Alternatively, there could be a failure in the stacking card, in which case you should replace the stacking EXP-M card.
Why is external music distorted on my Panasonic PBX?
The distortion is likely due to an excessive input level from the external music source. Decrease the output level of the external music source by using the volume control on the music source.
General| Analog Extensions | Up to 64 |
|---|---|
| VoIP Support | Yes |
| System Type | Hybrid IP-PBX |
| Power Supply | AC 100-240V, 50/60Hz |
| Operating Temperature | 0°C to 40°C |
| Humidity | 10% to 90% (non-condensing) |
| Maximum Extensions | 288 |
| IP Extensions | 128 |
| VoIP Channels | 64 |
| SIP Trunks | 64 |
| Networking | Yes, supports networking |
| Built-in Applications | Call Center |
| Expandability | Yes, via expansion cards and cabinets |
| Supported Protocols | SIP, H.323, MGCP |
| Dimensions | 430 x 88 x 367 mm |
