To Next PageTo Next Page
How to eliminate noise on external paging with Panasonic KX-NS500?
If you are experiencing noise on external paging with your Panasonic PBX, use a shielded cable as the connection wire between the PBX and amplifier. A short shielded cable is recommended.
Why is the LED of the Expansion Unit card not green on Panasonic PBX?
If the LED of the Expansion Unit card on your Panasonic PBX is not green, check the LAN cable connections. If the issue persists, there may be a failure in the stacking card, in which case you should replace the stacking EXP-M card.
Why is the LED of the Expansion Unit card is not green on my Panasonic KX-NS500?
This issue can arise from two primary causes: The LAN cable might not be properly connected, so check the LAN cable connections. Alternatively, there could be a failure in the stacking card, in which case you should replace the stacking EXP-M card.
What does it mean when the STATUS indicator on the front of the Panasonic PBX cabinet turns on red?
A red STATUS indicator signals a major system error within the PBX. You should check the error log using the Web Maintenance Console.
Why is external music distorted on my Panasonic PBX?
The distortion is likely due to an excessive input level from the external music source. Decrease the output level of the external music source by using the volume control on the music source.
What to do if my Panasonic KX-NS500 does not operate properly?
Restart the PBX. Alternatively, turn off the power switch, and then turn it back on. As another option, turn off the power switch, and then unplug the PBX. After 5 minutes, plug the PBX back in, and turn the power switch back on.
How to fix noise on external paging on Panasonic KX-NS500 PBX?
The noise could be induced on the wire between the PBX and the amplifier. Try using a shielded cable as the connection wire between the PBX and amplifier. A short shielded cable is recommended.
What to do if extensions (except IP-PT/ SIP phone) do not operate on Panasonic PBX?
Several issues could be at play. The extension card might be defective, and require replacement. There could be a poor connection between the PBX and the extension, take the extension and plug it into the same extension port using a short telephone cord. If the extension works, then the connection between the PBX and the extension must be repaired. If a telephone with an A-A1 relay is connected, ensure a 2-wire cord is used and that the A-A1 relay switch is in the 'OUT' or 'OFF' position. Lastly, the extension itself might be malfunctioning, take the extension and plug it into another extension port that is working. If the extension does not work, replace the extension.
What to do if the LINK indicator of the mother board does not turn on Panasonic KX-NS500?
This could be due to a few reasons. The mother board itself may be malfunctioning and require replacement. Check for a poor connection, ensuring you are using an 8-pin twisted pair cable and that any CAT 5/CAT 5e cables are not exceeding 100m in length, also make sure that a straight cable is used for connection to a switching hub. Finally, a network malfunction may be the cause, so ensure all network devices are switched on.
Why are my IP-PTs or SIP phones not working on my Panasonic KX-NS500 PBX?
There are several possible reasons: The DSP card or the mother board might be malfunctioning, consider replacing them. It could be due to insufficient activation keys, purchase additional keys from a certified dealer. The IP-PT/SIP phone may not be registered, so register it. The phone itself might be faulty, try replacing it. Check for a poor connection, ensure you're using an 8-pin twisted pair cable, CAT 5/CAT 5e cables under 100m, and a straight cable for the connection to a switching hub. Also, ensure all network devices are on and the IP-PT/SIP phone isn't blocked by a firewall or other network devices.
General| Analog Extensions | Up to 64 |
|---|---|
| VoIP Support | Yes |
| System Type | Hybrid IP-PBX |
| Power Supply | AC 100-240V, 50/60Hz |
| Operating Temperature | 0°C to 40°C |
| Humidity | 10% to 90% (non-condensing) |
| Maximum Extensions | 288 |
| IP Extensions | 128 |
| VoIP Channels | 64 |
| SIP Trunks | 64 |
| Networking | Yes, supports networking |
| Built-in Applications | Call Center |
| Expandability | Yes, via expansion cards and cabinets |
| Supported Protocols | SIP, H.323, MGCP |
| Dimensions | 430 x 88 x 367 mm |
