2.25.1 Dial Tone ......................................................................................................................294
2.25.2 Confirmation Tone ........................................................................................................296
2.26 Computer Telephony Integration (CTI) Features .......................................................298
2.26.1 Computer Telephony Integration (CTI) .........................................................................298
2.26.2 CA (Communication Assistant) ....................................................................................300
2.27 Cellular Phone Features ...............................................................................................301
2.27.1 Cellular Phone Features—SUMMARY .........................................................................301
2.28 Voice Mail Features .......................................................................................................303
2.28.1 Voice Mail (VM) Group .................................................................................................303
2.28.2 Voice Mail DTMF Integration ........................................................................................306
2.28.3 Voice Mail DPT (Digital) Integration .............................................................................313
2.29 E1 Line Service Features ..............................................................................................320
2.29.1 E1 Line Service ............................................................................................................320
2.30 Miscellaneous Features ................................................................................................322
2.30.1 Background Music (BGM) ............................................................................................322
2.30.2 Outgoing Message (OGM) ...........................................................................................324
3 Unified Messaging System ..................................................................327
3.1 Unified Messaging System Administration ................................................................328
3.1.1 Unified Messaging System Overview ...........................................................................328
3.1.2 System Administration ..................................................................................................331
3.1.2.1 Automatic Configuration of Mailboxes .......................................................................331
3.1.2.2 Custom Service Builder .............................................................................................331
3.1.2.3 Default Mailbox Template ..........................................................................................331
3.1.2.4 Password Administration ...........................................................................................332
3.1.2.5 System Backup/Restore ............................................................................................332
3.1.2.6 System Reports .........................................................................................................333
3.1.2.7 System Security .........................................................................................................333
3.2 System and Subscriber Features ................................................................................334
3.2.1 System Features ..........................................................................................................334
3.2.1.1 Alternate Extension Group ........................................................................................334
3.2.1.2 Auto Forwarding ........................................................................................................334
3.2.1.3 Automated Attendant (AA) .........................................................................................334
3.2.1.4 Automatic Two-way Recording for Manager .............................................................335
3.2.1.5 Broadcasting Messages ............................................................................................336
3.2.1.6 Call Services ..............................................................................................................337
3.2.1.7 Call Transfer to Outside .............................................................................................337
3.2.1.8 Caller ID Call Routing ................................................................................................338
3.2.1.9 Caller ID Screening ...................................................................................................338
3.2.1.10 Caller Name Announcement .....................................................................................338
3.2.1.11 Class of Service (COS) .............................................................................................339
3.2.1.12 Company Greeting ....................................................................................................340
3.2.1.13 Company Name .........................................................................................................340
3.2.1.14 Covering Extension ...................................................................................................340
3.2.1.15 Custom Service .........................................................................................................341
3.2.1.16 Dialling by Name .......................................................................................................342
3.2.1.17 Emergency Greeting ..................................................................................................342
3.2.1.18 Extension Group ........................................................................................................343
3.2.1.19 Hold ...........................................................................................................................343
3.2.1.20 Holiday Service ..........................................................................................................343
3.2.1.21 Hospitality Mode ........................................................................................................344
3.2.1.22 Intercept Routing to a Mailbox ...................................................................................344
3.2.1.23 Intercom Paging ........................................................................................................344
3.2.1.24 Interview Service .......................................................................................................345
3.2.1.25 List All Names ............................................................................................................346
Feature Manual 11
Table of Contents