1.12 O
Feature Manual 193
Operator Call:
An extension user can call an operator by dialing the preprogrammed Operator Call feature number. The
destination of the Operator Call depends on the following:
– If the Tenant Service is not in use:
The call is directed to the PBX operator according to the corresponding time mode.
– If the Tenant Service is in use:
The call is directed to the extension’s tenant operator. If a tenant operator is not assigned, the call
is directed to the PBX operator. In this case, the current time mode of the extension’s tenant is
used to determine the PBX operator that the call is directed to.
If neither a tenant operator nor a PBX operator is assigned, the caller will hear a reorder tone.
Conditions
• An extension or ICD group can be assigned as both a tenant operator and the PBX operator.
• The same tenant operator can be assigned as the operator for multiple tenants.
Programming References
PC Programming Manual
2.8.3 [2-2] Operator & BGM—PBX Operator—Day, Lunch, Break, Night
2.12.6 [6-6] Tenant—Operator (Extension Number)
PT Programming Manual
[006] Operator Assignment
Feature Manual References
1.17.3 Tenant Service
2.1 Capacity of System Resources
Operating Manual References
1.2.1 Making Calls— Operator Call
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