User Manual 13
1.8 Call Center....................................................................................................................... 90
1.8.1 Log-in/Log-out, Wrap-up................................................................................................... 90
1.8.2 Incoming Call Distribution Group Monitor ......................................................................... 92
1.8.3 Manual Queue Redirection ............................................................................................... 95
1.9 User-supplied Equipment .............................................................................................. 96
1.9.1 Doorphone/Door Opener .................................................................................................. 96
1.9.2 External Relay................................................................................................................... 97
1.9.3 External Sensor ................................................................................................................ 98
1.9.4 Host PBX .......................................................................................................................... 98
1.9.5 Voice Processing System ................................................................................................. 99
1.10 Walking Extension ........................................................................................................ 105
1.10.1 Walking Extension .......................................................................................................... 105
1.11 Display Proprietary Telephone .................................................................................... 106
1.11.1 Call Log........................................................................................................................... 106
1.11.2 Directories....................................................................................................................... 109
1.11.3 System Feature Access .................................................................................................. 112
2 Manager Operation............................................................................. 115
2.1 Control Features ........................................................................................................... 116
2.1.1 Extension Control ........................................................................................................... 116
2.1.2 Time Service Mode Control ............................................................................................ 116
2.1.3 Dial Tone Transfer ........................................................................................................... 118
2.1.4 External Background Music (BGM)................................................................................. 118
2.1.5 Outgoing Messages (OGM) ............................................................................................ 119
2.1.6 Hospitality Features ........................................................................................................ 120
2.1.7 Network Direct Station Selection (NDSS) Monitor Release............................................ 125
3 Customizing Your Phone & System.................................................. 127
3.1 Personal Programming................................................................................................. 128
3.1.1 Personal Programming ................................................................................................... 128
3.1.2 Settings on the Programming Mode ............................................................................... 129
3.1.3 Customizing the Buttons................................................................................................. 139
3.2 Manager Programming................................................................................................. 143
3.2.1 Programming Information ............................................................................................... 143
3.2.2 Manager Programming ................................................................................................... 143
3.3 System Programming................................................................................................... 145
3.3.1 Programming Information ............................................................................................... 145
3.3.2 System Programming ..................................................................................................... 148
4 Appendix ............................................................................................. 153
4.1 Troubleshooting............................................................................................................ 154
4.1.1 Troubleshooting............................................................................................................... 154
4.2 Feature Number Table .................................................................................................. 157
4.2.1 Feature Number Table .................................................................................................... 157
4.3 Tone................................................................................................................................ 165
4.3.1 Tone ................................................................................................................................ 165
4.4 Revision History............................................................................................................ 169
4.4.1 MPR Version 1.1 ............................................................................................................. 169
4.4.2 MPR Version 2.0 ............................................................................................................. 169
Index .......................................................................................................... 171