319
12. Others
• Picture might look whitish when lens or image sensor gets dirty with fingerprints or similar.
> If the lens is dirty turn the camera off and then gently wipe the lens surface with a soft, dry
cloth.
> Refer to P329 when the image sensor gets dirty.
• Is the AE Lock (P109) applied incorrectly?
• Check the drive mode setting. (P134)
• Are you using the bracket function? (P138)
• The subject is beyond the focus range of the camera.
• Is [Focus/Release Priority] in the [Custom] menu set to [RELEASE]? (P212)
• Is [Shutter AF] in the [Custom] menu set to [OFF]? (P210)
• Is the AF Lock (P109) applied incorrectly?
• The shutter speed will become slower and the Image Stabiliser function may not work properly
when taking pictures especially in dark places.
> We recommend using a tripod and the self-timer (P137) when taking pictures with a slow
shutter speed.
• Try the following:
> Decrease the ISO sensitivity. (P112)
> Increase the setting for [Noise Reduction] in [Photo Style] or lower the setting for each of
the items other than [Noise Reduction]. (P189)
> Set the [Long Shtr NR] to [ON]. (P202)
• If you record a moving subject when using the electronic shutter or recording motion picture or
a 4K photo, the subject may appear distorted on the picture. This is characteristic of MOS
sensors which serve as the camera’s pickup sensors. This is not a malfunction.
The recorded picture is whitish.
The recorded picture is too bright or dark.
Multiple pictures are taken at one time.
The subject is not focused properly.
The recorded picture is blurred.
The Image Stabiliser is not effective.
The recorded picture looks rough.
Noise appears on the picture.
The subject appears distorted on the picture.
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