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Parker GVI Series - 5 Warranty; Warranty Claims; Return of Material Authorization; Product Warranty

Parker GVI Series
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Product overview
GVI Product Manual: Frames C, D & E
10 192-300300N1 GVI Frames C, D & E 2019-9
5. Warranty
5.1 Warranty claims
Failure analysis and testing of the GVI is available for the OEM at Parker.
Parker does not provide any warranty or service to the GVI end users. End users are asked to turn to the
original equipment manufacturer for warranty issues, service and spare part needs.
5.1.1. Return of material authorization
Contact Parker before a product is returned in order to ensure an efficient handling of the product with a high
level of traceability. Parker provides a return of authorization (RMA) number for returns and a form (RMA
request), which describes how to proceed.
Contact addresses for return requests:
China
service.tzm@evs-Parker.com
USA
service.blb@evs-Parker.com
Europe and rest of the world
service.sth@evs-Parker.com
5.2 Product warranty
Refer to the sales agreement or contract under which the inverter was purchased for a complete statement
of the product warranty.
6. Product overview
Figure 1 A typical system with the GVI
Figure 1 shows the implementation of the GVI in a typical electric vehicle application.
In a typical application, the GVI converts power from a DC power source (a battery in a vehicle for example)
to three phase AC power to drive a motor.
The GVI can be delivered with nominal voltages according to chapter 13.2.

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